Delivery Options 

*Please note, if you place an order for next day (and that order is to be despatched on Friday) there is a risk of the item being delivered on Monday. Majority of cases the item is delivered on Saturday but due to post office restrictions, in order to have a confirmed delivery on Saturday there would be additional costs. Please get in touch if you have any concerns. 

Key Information

Where is my order?

When your order will arrive is dependent on the dispatch time plus the delivery option you choose when making your purchase. Around 93% of Royal Mail 1st Class orders will be delivered within just 1 working day, Mon-Sat. However please allow 5 working days for your product to be delivered before contacting us. International delivery varies on the basis of where it is being delivered. Delivery to Europe is usually within 3 – 5 working days whereas delivery worldwide is within 5 – 7 working days.

Our dispatch time is 1 – 2 days. You will receive an email as soon as an order is dispatched. Please make sure you check your Spam/Junk folder if you don’t get any emails from us. Alternatively please add to your safe sender’s list to ensure email deliverability straight to your inbox.

My order is late, what should I do?

Sometimes things do go wrong, and if your parcel has not arrived as expected please accept our sincere apologies.

If your parcel is more than 5 days after the estimated delivery date, please contact us.

What does the delivery cost?

UK Shipping starts from £3.99 (£1.99 for gift cards) –  We also ship internationally to 191 countries around the World for a nominal cost!

Do you deliver outside the UK?

Yes, we deliver internationally. We deliver to 195 countries around the World at extremely affordable rates!

Can my delivery address be different from my billing address?

Unfortunately, at present, we only deliver to your registered address with Paypal. If you don’t have a Paypal account, then the delivery would be at the address your Credit/Debit card is registered at. This is due to Paypal’s terms and conditions.

Can I return my items?

Yes. You have 14 days return period in which to return the items. We will only refund the postage costs if the item is faulty. Otherwise, the cost of returning the item would be to the customer.

Once the items are returned we will issue you with a refund.